Frequently Asked
Question

The Global ACE Certification is a holistic framework of cyber security professional certification that outlines the overall approach, independent assessments, impartiality of examinations, competencies of trainers, identification and classification of cyber security domains and the requirements of professional memberships.

KSA Descriptor (Knowledge, Skills, and Attitude) is a reference to identify skills, knowledge and attitude required for professionals in the Cyber Security field.

All applications must be completed using the Global ACE Certification Portal.

The Certification membership consists of three categories which are Student, Associate and Professional Member. The membership is awarded to individuals who meet the following requirements: Click Here

There are no official prerequisites to take the Global ACE certifications. Any candidate who feels that he or she has the knowledge and skill to pass Global ACE certification requirements may apply for the certification.

No. You do not have to take Global ACE certification if you attend a training, although you have the option to do so.

Global ACE Certification trainings aim to equip students with knowledge and skills in relevant information security area. Global ACE Certification certifications provide an indicator that an individual meets a minimum standard of knowledge and skill, which can be used to demonstrate competency for current or potential employers.

There are 2 partnership program as below:

Country Chapter Partnership

Empowers country chapters to replicate the Global ACE Certification framework for the domestic deployment of cybersecurity professional certifications.

Content Development Partnership

Joint content development partnership & eligible for all registered training organizations with knowledge and capability in develop, conduct and/or market cyber security training programmes.

USD300 per day (Fees inclusive of Training Material + Trainers)

USD299

An appeal is a request for reconsideration of a decision regarding certification status, such as: rejection of certification application (due to application does not meet the certification requirements or any information provided during application are false) or revocation of certification (due to noncompliance of certification renewal policy or violation of any of the rules and regulations governing the certification).

A written notification of appeals can be submitted to iscb@cybersecurity.my within 30 days of the event in question. Please include the following information in your appeals:

Appeal Response

All appeals will be reviewed and investigated for final resolution. The outcome of the appeal will be sent to the appellant via email within 30 business days of receipt of appeal and will specify the outcome of the appeal, the reasons for such outcome, and the specific relief granted, if any. Appeal decision is final.

Certification Committee of Global ACE Certification will consider any expression of dissatisfaction in relation to the certification process, ethical conduct of certification holders or examination administration (including examination facility conditions or content of the examination).

Formal complaints can be submitted to iscb@cybersecurity.my. For comments or concerns relating to examination administration, only those received by Certification Committee during the first two (2) weeks after the examination administration will be considered in the final scoring of the examination.

Please include the following information in your complaints:

Complaints Response

All valid complaints which are submitted in accordance with these procedures shall be investigated and the outcome of that investigation, including any suggested corrective actions, shall be communicated in writing to the complainant. Certification Committee handles complaints in a confidential manner as related to the complainant and the subject of the complaint, which is consistent with our privacy and ethics policies.

Global ACE credentials are maintained by either taking the current certification exam or maintaining Continuing Professional Development (CPD) points.

The CPD policy requires the attainment of CPD hours over an annual and three-year certification period. Global ACE Certification holders must comply with the following requirements to retain certification:

Please click this link for Global ACE maintenance of certification.

The Global ACE Certification (GAC) credentials may be used only by those who have the required experience in cybersecurity, successfully passed the relevant examination(s), agree to follow the GAC Code of Conduct and are certified by GAC.

Those who meet these standards are authorized to use the appropriate credentials.

Use of the credential must be discontinued immediately if the certification has expired.

• Certified Digital Forensics First Responder, CDFFR

• Certified Information Security Management System Auditor, CISMSA

• Certified Penetration Tester, CPT

• Certified Secured Application Professional, CSAP

• Certified Information Security Awareness Manager, CISAM

Please be informed that we only provide pass/fail notification to candidates.

However, if a candidate would like to request his/her exam scores, kindly email the request together with valid reasons to info@globalace.org.

All requests will be forwarded to Global ACE Certification Head of Professional Examination for evaluation and approval.

Yes, an examination can include a question that may not be covered in official training or training material as our training material is developed independently of examination questions.

Global ACE Certification examinations are intended to assess candidates' knowledge and skills, not the effectiveness of training materials.

Candidates are encouraged to refer to the KSA [Click Here] prior to registering for a certification examination [Click Here].